TSS – Homepage Website Content.
Bespoke Intelligence-led Security Solutions – The Gold Standard in Security
Our key services
At TSS, we take the time to understand our clients’ needs; with 30-years of experience within the security industry, we work with you and recommend the best solutions.
Manned Guarding and Technology
Our experienced team has the ability to understand the risk within your estate and deliver the most appropriate solutions. Physical resource solutions blended with tailored technology will deliver the balance required to provide protection and return on investment.
Support, Management and Maintenance
We assign a key account manager to every customer ensuring high performance, exceeding agreed service levels and delivering quality results. Our expert teams with focused business specialisms support our employees and customers. Our maintenance teams provide ongoing assistance on the frontline and behind the scenes.
Our intelligence-led crime prevention approach brings together a multitude of data sources on to our purpose-built IT platforms, allowing our customers and crime hub to access relevant analytics. Our science-driven recommendations help identify risks and put the right solution in place.
At TSS, we recognise the current challenges and risks that have the potential to affect your business and operation. We utilise our years of sector-based knowledge and experience to provide you with associated solutions.
A class of economic risk where the future path of government policy is uncertain.
1.4 million incidents of anti-social behaviour were recorded by police in 2018.
Lack of Police Presence
50 percent of retailers felt poor police response to crimes reported.
Violent crime in the UK has soared to its highest level in a decade.
Most burglaries are opportunistic and there has been a 46 percent increase in claims.
In 2019, there were 8.9 thousand thefts by an employee reported in England and Wales
Mitigating Stock Loss
After a theft incident you have a duty to mitigate your losses to a reasonable minimum.
Why Choose TSS?
TSS is one of the largest suppliers of professional manned guarding services in the UK. Established in 1989, we have gone from strength to strength, growing to employ over 6900 staff keeping our core values of integrity at the forefront of everything we do.
Our approach is simple: “To provide our clients with the Gold Standard in Security across all services that we deliver.”
We pride ourselves on delivering service excellence, with a focus on our team members’ well-being and development across the business.
Statistics 2836 Sites
6900+ Front line staff
200+ Back office support
Benefits of Gold Standard Security
We combine digital and information security along with traditional methods
With TSS you can benefit from 1000+ years of security experience between all our employees.
Our protective solutions overlap with evolving technology to ensure resources are directed to your highest risk
Return on investment
Compelling commercial offering, added value services and measurable results to ensure value for money.
Well trained officers and managers supported by marketing leading back office systems to ensure we deliver customer excellence measurable through defined KPIs and SLAs.
Our Clients include:
- John Lewis
- Waltham Forest
- Whole Foods Market
- Simply Solutions
- Hinkley and Bosworth Council
I want to add and recognise TSS’s hard work and flexibility during these times, with your can-do attitude and going over and beyond!!!
Billy Tracy, from TSS our guarding company has been nothing short of amazing with his support since the outbreak of Covid-19. It’s safe to say that Covid has turned our guarding model on its head. We have had to deploy officers into some of our smallest businesses to support with social distancing and crowd control. Despite the demand for guarding resources skyrocketing overnight. Billy has been constantly contactable and prompt to respond to any requests.
It is also an acknowledgment to the TSS officers that have supported our store teams on the front line and made them feel supported and safe in these unprecedented times. Thank you Billy and thank you to all the officers that continue to support our front-line staff.
Central Operations Contract Manager, Boots
TSS has been instrumental in providing an excellent manned guarding service to Waitrose for many years now. Last year they worked in close partnership with my team in producing Brexit contingency planning, this year they have supported us with Manned Guarding and Queue Marshals for Covid-19. They are adaptive, supportive and are heavily relied upon to meet & maintain our high security & safety standards. TSS has demonstrated that they are routinely capable of providing quick response coverage to reactive security demand; we receive a consistent 99% daily estate coverage. They mirror their service provision to meet our operational demand by aligning their structure to fit the needs of our business. We enjoy access to their leadership team on a regular basis and partner together on security issues and new security initiatives.
Partner & Retail Profit Protection Manager, Waitrose & Partners
As one of our key business partners, the TSS team has supported us in keeping our colleagues and customers safe and protecting our stock. Ozzy and the team have been fully supportive and collaborative to ensure we have all the information we need. I would also like to thank the digital marketing team for supporting us with bespoke training materials to allow us to upskill our security officers and ensure they are clear on expectations in our stores. Senior Loss Prevention Manager – Planning & Response, Morrisons PLC
I just wanted to take a few minutes to recognise the work and dedication you and your team have provided in this challenging time, I know this is an ever-changing environment with new ways of working day by day and Boots is as ever a demanding customer. It was good to hear that TSS as a partner was mentioned with the outstanding work you have provided and continue to provide. I know some locations and requests have been complex, however, your team and your officers have delivered to an excellent standard, it’s also good to see the feedback coming from customers who have had a great experience too.
Loss Contract Specialist, Boots
Get In Touch
If you’d like to find out more about our services and how we might be able to help you, get in touch with TSS today!