How to Find Website Accessibility Barriers in Everyday Tasks
People use websites in different ways. Start by checking whether a customer can finish a useful task when they cannot rely on a mouse, small text or sound.
Check the route to information
Use headings and links to find a service. Increase text size and check that controls stay visible. Confirm that meaningful images have useful alternatives.
Check contact and feedback
Complete a test form by keyboard. Look for visible focus, labelled fields and errors that explain how to recover. Check captions for videos that contain meaningful speech.
Record and retest the barrier
Write down the steps and the effect on the task. Our London web design team can help prioritise and verify repairs.
